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A template to help you build a business case for an investment in a Social Media program.

Use this template to help you create reasonable guidelines for online behavior by employees and contractors.

Use this to outline your Social Media strategy by channel and communicate your KPIs.

A tool to organize and assign tasks when implementing a Social Media program.

Use this to design a Request for Proposal (RFP) for Social Media Consulting Services.

Use this to evaluate your Social Media initiatives based on their strategic fit, impact, and feasibility.

A template to document your objectives, initiatives, measures and targets for Social Media for the next 12-18 months.

Use this to define, track and report on your key Social Media program metrics and KPIs.

Use this to identify social media opportunities in sales, marketing, and customer service.

Use this to measure your organization's ability to implement a Social Media Program.

Use this to establish a clear project scope, decision right, and executive sponsorship for the social media marketing project.

A template to quickly document the role and responsibilities for this position.

A survey to get a better understanding of social media use by your employees.

A template to quickly document the role and responsibilities for this position.

A template to document risks, assess their impact and probability, and develop risk mitigation plans.

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