Are You Customer Centric?

Executive Summary

This How-To Guide has been designed to provide practical advice for understanding how customer-centricity works, learning how you can drive this concept in your company and developing a way to kick-start a customer-centric initiative.

Read this brief 2-page guide to learn:

• Are You Customer-Centric
• How Can You Drive Customer-Centricity 
• Utilize Our Customer Satisfaction Survey to Get Your Clients' Opinions Each Year 
• Prepare Your Client Interactions With Our Key Account Planning Tool
• Plan Out Your Initiative With Our Customer Centricity Checklist

Read this report to learn about the importance of creating a customer-centric environment in your company and how to plan out a customer-centric initiative. Use our Customer Centricity Checklist to create a plan of action.

Demand Metric's How-To Guides are designed to provide practical, on-the-job training and education and provide context for using our premium tools & templates.  If there is a topic that you would like to see covered, please contact us at info@demandmetric.com to make a content request.