Search Results

Jesse Hopps
Extending CRM-based Collaboration across the Enterprise Customers are driving the business agenda for all organizations regardless of size, industry, or...
John Follett
The area of customer service is one that is complicated and of significant importance. As more and more companies exist, businesses must prioritize good...
Jesse Hopps
A Customer Relationship Management System , or CRM , is a system that is designed to expand and grow as the relationship with your customers, clients and...
Jesse Hopps
CRM Program Maturity Assessment - Use this prescriptive self-assessment tool to evaluate your organization’s CRM Program Maturity. Rate your compliance with...
John Follett
Before a company begins to think about implementing a CRM program, it is important that a company be ready. The best way to do this is to use a CRM tool such...
Jesse Hopps
You’ve probably heard business experts say over and over again that loyal customers are the key to a long and thriving business relationship. When you have...
Jesse Hopps
CRM Program Metrics Dashboard – Use this tool to define, track, and report on your key CRM Program metrics and key performance indicators. All the metrics can...
Jesse Hopps
Customer Satisfaction Survey - This tool is a brief Customer Satisfaction Survey designed to help benchmark current levels of satisfaction.
Jesse Hopps
Customer Profile Template – The purpose of this tool is to assist you with the creation of standardized, high-level, Customer Profiles. Profiles are helpful...