Community

Gamification Methodology & Tool-Kit

Gamification Methodology & Tool-Kit

We are considering building a gamification methodology and tool-kit for Marketers who are interested in leveraging gamification to motivate and eng

Crowd Sourced and Self-Serve Support Benchmark Study

Crowd Sourced and Self-Serve Support Benchmark Study

This reports goal is to understand how organizations are enabling crowd-sourced or self-serve support, and how effective it is.
 

Online Community Methodology & Tool-Kit

Online Community Methodology & Tool-Kit

We are currently building an online community methodology and tool-kit that will include 17 practical tools & templates to help you get your on

eWorkshop: Leveraging Public Communities to Extend Reach

eWorkshop: Leveraging Public Communities to Extend Reach

Leveraging Public Communities to Extend Reach 

Online Community 101

Online Community 101

- An online community is a virtual community that exists online whose members enable its existence through the membership ritual of participating i

How to drive interaction for online communities?

How to drive interaction for online communities?

We recently launched the Demand Metric community and we are keen to make it a fun, interactive environment for Marketers.