Digital transformation leading CRM changes
![Sandeep Sharma TOGAF CISA MEngg MBA,LLB's picture Sandeep Sharma TOGAF CISA MEngg MBA,LLB's picture](https://files.demandmetric.com/sites/demandmetric.com/files/styles/dm_profile_node_comment/public/profile/picture-default.png?itok=fx8xzE5v)
- Apr 23, 2017 9:59 AM
https:// www . slideshare . net/SandeepSharma65/government-digital-transformation-trend-draft-10
GovernmentTransformation Trend Support Providedby EA (examplesofspecificmechanismsand tools) 1 Changingthe business rules • Single unifiedfederatedview of governmentinaholisticmanner rather thandepartmental view. • Priorityandfocus on deliveringcore government servicesinan efficientusingoutcome orientedModel. • Using government-widepoliciesandstandards, atsame time allowingautonomytoindividual agencies,partnersanddepartments. 2 Usingmore of performance management • Establish andconstantlyassessingthe performance of Government servicesintermsof linesof businesses,functionsandbusiness processesand constantly improvingthemasneeded. • Accessthe performance of the programmesthroughaset of assessmentcriteriaandlinkingittothe budgetaryprocess.