Sales, marketing disconnect resulting in bad customer experience @Showpad @demandmetric

John Follett's picture
John Follett
John Follett wrote:

It is no secret that a bad experience - whether in store or online - can hurt the reputation of a business. New data out from Showpad and Demand Metric shows just how important experience has become because in a majority of cases (72%) bad sales experiences result in a loss of revenue.

Read the source article at BizReport

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