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Demand Metric, in partnership with Vanilla Forums, set out to learn what the customer support landscape looks like and how effective crowd based, self-service support channels are working.
Read this How-To Guide outlines to learn what Data Enhancement is and how Data Enhancement can benefit your organization.
This guide will help you learn what customer lifetime value (CLV) is, and how to calculate it in order to benefit your organization.
Read this guide to learn how to increase your brands awareness and how to ensure your customers stay loyal to your business.