High Performance ABM Capabilities Benchmark Report

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Phi Schmidt
Phi Schmidt wrote:

The ABM Consortium, a collection of thought leaders and vendors in the ABM solution space, has developed an ABM Capabilities Framework. The purpose of this framework is to serve as a resource and guide to attain the best possible performance from the practice. This framework, which is presented later in this report, represents the collective wisdom of ABM Consortium members. The research hypothesis for this study was based on this question: does compliance with the ABM Capabilities Framework result in greater revenue impact from ABM? 

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This report will present the framework, the maturity milestones it represents, recommended actions to achieve maturity with ABM and therefore maximize its revenue impact.