Customer Experience Management Tool-Kit

Jesse Hopps's picture
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Jesse Hopps
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Jesse Hopps wrote:

We are planning a new consulting methodology and tool-kit around Customer Experience Management.  Should be complete end of July, early August. 

If you have any ideas about how this should be organized, or what resources to include, let us know!

Jesse

UPDATE: this Customer Engagement Methodology & Tool-Kit has been launched!

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Resource Reference 
Free

Follow this simple, step-by-step, playbook to create an effective Customer Engagement plan that will help you to improve how customers engage with your company and to enable your organization with a customer-centric approach to drive revenue.

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Ahmad Heshmat's picture
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Ahmad Heshmat
Newbie
Ahmad Heshmat wrote:

how can I help in this topic preparation? 

Jesse Hopps's picture
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Jesse Hopps
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Jesse Hopps wrote:

@Ahmad, it would be great if you could review the methodology and tool-kit and provide your feedback.  You can email it to info@demandmetric.com

Thanks for your input!