Commentary

A white iceberg rises above calm water, with its much larger foundation visible beneath the teal ocean surface.

The Value Beneath the Skills: Preparing Marketing Teams for What Comes Next

October 12, 2026

John Follett explores the value beneath marketing skills and the ANA’s 2026 Marketing Capabilities Framework: better work today and confidence for what comes next.

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Colleagues discussing a project around a table in a glass-walled meeting room.

Every Project Should Leave Your Team More Capable

October 1, 2026

John Follett shares how real projects, personal ownership, intrinsic motivation, and AI-Enabled Guided Pathways™ can help teams make progress and build the capability to tackle their next challenge.

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A three-person team reviews an AI-assisted workflow, with blank document cards passing through geometric nodes and a feedback loop connecting decisions and learning.

Beyond AI Skills: What Does Your Team Need to Learn When AI Can Do More of the Work?

September 17, 2026

As AI agents take on more work, teams need to improve how they define decisions, handle exceptions, and learn from results. A Siemens example from Dreamforce brings that challenge into focus.

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The Future of Online Communities is Private

While the global social networks continue to grow exponentially, a revolution is happening with consumers, companies and brands: the private online community is displacing the public network for many groups and activities. Private online communities give marketers and brands much more control over information and social interaction. They offer customers more privacy, a higher level of interaction and stronger trust in both the community and the content provided.

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Marketo's LaunchPoint

By Jerry Rackley

Marketo, a provider of cloud-based marketing software, yesterday announced LaunchPoint, described by the company as a complete ecosystem of marketing solutions. What are the implications for marketing professionals, and why should we care?

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Marketing in 3D

By Jerry Rackley

In 1884, English Schoolmaster Edwin A. Abbott wrote a book entitled Flatland: A Romance of Many Dimensions. The characters in the book live in a two-dimensional world called Flatland, and have trouble comprehending a world with three dimensions until they experience it for themselves.

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Look who's 30 (thousand)!

By Jerry Rackley

Sometime in the wee hours of the morning of April 25, 2013, our membership level surpassed the 30,000 mark!

This may sound like we're bragging.  To be honest, we're feeling pretty good about this, because our membership has doubled in just a year.  But what we're really trying to express is appreciation, because what's a membership organization without members?  We have you, the Demand Metric community, to thank for our rapid growth over the past year.

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