Utilizing Sales Analytics to Improve Future Revenue

Transforming Information Overflow to Improved Business Performance

Extending CRM-based Collaboration across the Enterprise

Project Portfolio Management

While IT organizations have traditionally focused their efforts on monitoring the performance of business-critical enterprise applications, a growing number are measuring the end-user experience -- how real users interact with applications as part of their daily work.

Using Metrics to Drive Customer Satisfaction and Profits

Best Selling Practices for the Upcoming Year

The State of Front-line and Mid-Level Manager Development

Optimizing Speed and Cost in New Product Development

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