Intranet FAQ Worksheet – The purpose of this tool is to identify the top 5 most frequently asked questions (FAQ) by department. Conduct a brief interview with each department manager to understand what support calls they receive most often from your employees.
The Challenge of Being Informative with Your Employees
One of the challenges that small and large businesses face is making information on their company more available to employees. In most cases this can easily be solved by developing a list of frequently asked questions that are easy for visitors to access when using your intranet or computerized network. To identify and develop a list of intranet FAQ, you need a Microsoft Word format or template that will enable you to do this so that you will be able the most frequently asked questions in every department.
