Use this tool to calculate results for your online community implementation.
You need to calculate the return on investment (ROI) for your online community.
We created the Online Community ROI Calulator to help you evaluate the ROI for your online community. Compare the Online Community Costs (Software, Consulting & Training and Staffing) to the overall Online Community Benefits (Savings on Leads Generated from Community, Converted Sales Opportunities from Community Leads, Increased Brand Awareness & Reputation, Savings on Customer Service and Product Management Insights Gleaned from Community).
This Microsoft Excel template allows to identify and compare the quantiative and qualitative aspects of each of these items.
Use this tool to calculate results for your online community implementation.