Interview Questions Tool - The purpose of this tool is to facilitate the development of standardized interview questions that highlight Situational, Behavioral, Attitudinal, Self-Awareness, Skills, and Knowledge-Based responses from your prospective employee.
Intranet FAQ Worksheet – The purpose of this tool is to identify the top 5 most frequently asked questions (FAQ) by department. Conduct a brief interview with each department manager to understand what support calls they receive most often from your employees.
Intranet Optimization Checklist - The purpose of this tool is to provide a checklist for optimizing your Intranet. Improving the usability, quality, and ownership of intranet content will lead to increased user adoption & satisfaction, and result in reduced support costs.
Intranet Usage Survey – The purpose of this brief survey is to help you optimize your corporate intranet in order to provide employees with easy access to information and resources they require.
Key Account Planning Tool – Use this tool to create winning key account plans.
Key Performance Indicators Worksheet - This tool provides examples of Key Performance Indicators (KPIs), which provide a foundation for measuring performance within each department in your organization. Review this worksheet and select the Key Performance Indicators that match your needs.
Key Success Factors Tool - The purpose of this tool is to provide an understanding of Key Success Factors (KSF), and to assist with documenting project-related risks and contingency plans.
Considering how important the interview process is for scrutinizing potential employees, it is surprising that most organizations do not have a formal set of interview questions. Don't misread another hire because you didn't take the time to plan for the interview accordingly. Use Demand Metric's Interview Questions Tool to create a list of standardized interview questions from your perspective.
Lead Scoring Index Tool – This tool is designed to help you analyze leads and identify strong prospects. Score your leads across 6 different criteria including company, buying cycle, contact, interest, actions, and recent. Evaluate your leads explicit and implicit need for your product or service.
Manager Technical Support Job Description – Use this job description to document responsibilities and job requirements for a Manager, Technical Support.