SPIN Selling Questions Tool – Use this tool to create SPIN Selling probing questions: Situation, Problem, Implication, and Need-payoff
Sales Productivity Metrics (quarterly) – Use this tool to collect quarterly productivity metrics, based on using our Sales Productivity Metrics tool on a monthly basis.
Sales Analysis Tool – Use this tool to analyze product/service sales, channel sales, sales by representative, market segments, and sales team goals.
Objection Response Tool – Use this tool to craft solid arguments to handle common objections.
Sales Script Template - Use this tool to create a standardized sales script.
Sales Training Assessment - Use this tool to assess your sales training effectiveness in terms of Process, Self-Management & Planning, Business Development, Sales Presentations, Relationship Management, and Closing Sales.
Sales Recruiting Assessment - Use this tool to measure your organization’s sales recruiting effectiveness in terms of recruiting process, candidate validation, candidate fit, turnover & management, and metrics.
Whether driven by lack of product differentiation, customer demand for better service, or simply the need to improve the customer experience, companies are seeking to better understand their customers in order to more effectively acquire and retain business. This report provides a road map for improving customer satisfaction and retention without losing sight of customer profitability by integrating multiple sources of data to complete the full 360° view of the customer.
