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Demand Metric and RewardStream conducted a study to learn about the current state of referral marketing.


Demand Metric, in partnership with Vanilla Forums, set out to learn what the customer support landscape looks like and how effective crowd based, self-service support channels are working.


Join Jerry Rackley, Chief Analyst at Demand Metric, and Rob Goehring, CEO at RewardStream, as they share and discuss the key findings of our 2016 Referral Marketing Benchmark Report.

Use this database to template to track your customer advocates by key information, levels of engagement and referrals.

Use this matrix to obtain information about key vendors in the Advocacy and Loyalty technology space.

Use this tool to help you design a Request for Proposal (RFP) for an Advocacy and Loyalty platform.

Use this matrix to compare Advocacy and Loyalty platforms based on your requirements.

Advocacy and Loyalty Technology Overview

Our Advocacy and Loyalty Technology Overview highlights the Advocacy and Loyalty technology space at a high-level.