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Demand Metric, in partnership with Vanilla Forums, set out to learn what the customer support landscape looks like and how effective crowd based, self-service support channels are working.

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Demand Metric and RewardStream conducted a study to learn about the current state of referral marketing.

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This vendor profile covers key vendor information, features, functionality, strengths and opportunities for improvement for Influitive. The profile also includes a real-world use case of an active customer solution.

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Our Advocacy and Loyalty Technology Overview highlights the Advocacy and Loyalty technology space at a high-level.