Demand Metric, in partnership with Vanilla Forums, set out to learn what the customer support landscape looks like and how effective crowd based, self-service support channels are working.
Demand Metric and RewardStream conducted a study to learn about the current state of referral marketing.
This report details the findings of a joint study by Demand Metric and Marketo to study the current state of lifecycle marketing.
Use our checklist to ensure you are leveraging best practices for your shopper marketing coupon campaign.
Use our checklist to ensure you are leveraging best practices for your shopper marketing contest.
Join Jerry Rackley, Chief Analyst at Demand Metric, and Rob Goehring, CEO at RewardStream, as they share and discuss the key findings of our 2016 Referral Marketing Benchmark Report.
In this session you will learn how to nurture the entire stakeholder team at accounts that matter the most, execute nurture campaigns across display ads, social media, email marketing, etc. and optimize your strategies with data insights.
Join Demand Metric Chief Analyst Jerry Rackley as he shares 10 key success factors and a 3 step action plan for implementing a customer lifecycle marketing strategy.
This session will cover identifying key segments and prioritizing accounts, leveraging data from the Sales team and customers to drive higher performance, what worked – and what didn’t work – when driving personalized ads to engage key accounts and target industries and ongoing measurement to optimize, iterate and evangelize their efforts
In this session, Sangram Vajre, Co-Founder and CMO of Terminus will walk through how you can use account-based marketing to create air cover for your sales team, wake dead leads, grow your SMB faster, double down on events and turn your email marketing programs into account-based nurturing on-the-fly.
This video infographic provides statistics and best practices for account based marketing.
This report details the findings of a joint study by Demand Metric and Salesforce Pardot to study the current state of lifecycle marketing, measuring the adoption of this strategy and how it is performing.
This report will present the framework, the maturity milestones it represents, recommended actions to achieve maturity with ABM and therefore maximize its revenue impact.
This report is focused on helping marketers around the world plan and deploy the highest performing ABM programs available.
Read this How-To Guide to learn how to transform your call center to a Modern Contact Center.
This course has 6 video modules that will help you develop a customer engagement plan that improves how customers engage with your company and enables your organization with a customer-centric approach to drive revenue.
This vendor profile covers key vendor information, features, functionality, strengths and opportunities for improvement for Influitive. The profile also includes a real-world use case of an active customer solution.
This vendor profile covers key vendor information, features, functionality, strengths and opportunities for improvement for DNN. The profile also includes a real-world use case of an active customer solution.
Use this CRM playbook to define the activities required to successfully create, plan and execute a CRM program.
Use this customer engagement playbook to define the activities required to successfully create, plan and execute a customer engagement plan.
Use this matrix to obtain info about key Customer Engagement technology vendors.
In a September 2014 study sponsored by Influitive, Demand Metric conducted a survey to explore the resources and investment organizations are making in Customer Marketing.
In a September 2014 study sponsored by DNN, Demand Metric conducted a survey to identify the current state of adoption, goals, benefits, maturity, size and revenue influence of branded, online communities.
Follow this simple, step-by-step, methodology to create an effective Customer Engagement plan that will help you to improve how customers engage with your company and to enable your organization with a customer-centric approach to drive revenue.