As brands navigate an increasingly complex supply chain landscape, balancing cost efficiency with fulfillment speed and reliability has become a defining challenge. To better understand the shifting priorities shaping logistics strategy in 2025, GoBolt and Demand Metric surveyed over 260 supply chain and eCommerce leaders across North America.
The results reveal a logistics industry in transformation, where cost, speed, and sustainability are converging as top performance drivers. From carrier diversification to automation and returns management, this year’s findings highlight how leading brands are rethinking their fulfillment models to deliver faster, greener, and more profitably.
Key findings include:
The report provides practical guidance on how brands can expand carrier networks, adopt advanced tracking and analytics tools, optimize returns processes, and embrace sustainability as a competitive differentiator.
👉 Download the full report to explore the complete findings, expert commentary, and a data-driven action plan to strengthen your logistics strategy.
If your organization is looking to run original research to better understand your market, customers, or operational challenges, visit INSIGHTS™ by Demand Metric to see how we help brands turn research into growth.
As brands navigate an increasingly complex supply chain landscape, balancing cost efficiency with fulfillment speed and reliability has become a defining challenge. To better understand the shifting priorities shaping logistics strategy in 2025, GoBolt and Demand Metric surveyed over 260 supply chain and eCommerce leaders across North America.
