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Use this template to help you create reasonable guidelines for online behavior by employees and contractors.

Use this to outline your Social Media strategy by channel and communicate your KPIs.

A template to help you build a business case for an investment in a Social Media program.

Use this to evaluate your Social Media initiatives based on their strategic fit, impact, and feasibility.

Use this to design a Request for Proposal (RFP) for Social Media Consulting Services.

Use this to define, track and report on your key Social Media program metrics and KPIs.

A template to document your objectives, initiatives, measures and targets for Social Media for the next 12-18 months.

A tool to organize and assign tasks when implementing a Social Media program.

Use this to measure your organization's ability to implement a Social Media Program.

Use this to establish a clear project scope, decision right, and executive sponsorship for the social media marketing project.

Use this to identify social media opportunities in sales, marketing, and customer service.

A template to quickly document the role and responsibilities for this position.

A survey to get a better understanding of social media use by your employees.

A template to quickly document the role and responsibilities for this position.

A template to document risks, assess their impact and probability, and develop risk mitigation plans.

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