Filter by Topic

Free

Demand Metric and RewardStream conducted a study to learn about the current state of referral marketing.

Free

Demand Metric, in partnership with Vanilla Forums, set out to learn what the customer support landscape looks like and how effective crowd based, self-service support channels are working.

Free

Join Jerry Rackley, Chief Analyst at Demand Metric, and Rob Goehring, CEO at RewardStream, as they share and discuss the key findings of our 2016 Referral Marketing Benchmark Report.

Use this database to template to track your customer advocates by key information, levels of engagement and referrals.

Use this matrix to compare Advocacy and Loyalty platforms based on your requirements.

Use this tool to help you design a Request for Proposal (RFP) for an Advocacy and Loyalty platform.

Use this matrix to obtain information about key vendors in the Advocacy and Loyalty technology space.

Free
Advocacy and Loyalty Technology Overview

Our Advocacy and Loyalty Technology Overview highlights the Advocacy and Loyalty technology space at a high-level.

Online Community Strategy

Team
 
Related Resources 

Our Online Community Smart Project will guide you through the steps to successfully build a thriving online community of engaged users.  This project plan contains over 30 resources including training courses, playbooks, frameworks, how-to guides, tools, templates, and webinars.