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Use this online community framework to define the activities required to successfully create, plan and execute an online community plan.

Free
Engaging Users with Gamification

Read this How-To Guide outlines to learn what gamification is and how gamification can benefit your online community as well as your organization.

Free
The Importance of Social CRM

Social CRM is about interacting and engaging your consumer audience. Read this guide to better understand the importance of social CRM and how to get your business can benefit.

Free

In March 2015, Influitive sponsored a Demand Metric study to explore how well online communities are performing.