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Use this CRM framework to define the activities required to successfully create, plan and execute a CRM program.

Free

In June 2013, Demand Metric conducted a study to assess sales and marketing alignment and how it impacts revenue performance.

Use this tool to help you design a Request for Proposal (RFP) for CRM Consulting Services.

Use this tool to create a work breakdown structure for an upcoming CRM system implementation project.

Free

This live session is ideal if you're looking to understand how well leads flow through your sales & marketing funnel.

Use this assessment to evaluate your CRM program maturity.

Use this tool to help you design a Request for Proposal (RFP) for a CRM System.

Free
The Importance of Social CRM

Social CRM is about interacting and engaging your consumer audience. Read this guide to better understand the importance of social CRM and how to get your business can benefit.