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communications touchpoint diagram template

A tool to create a visual diagram of your communication strategy with new clients and/or customers.

Phi Schmidt's picture
Phi Schmidt

Rather than experience a seamless path through every stage of their journey, the current situation is that customers often encounter some turbulence, unintentionally, but turbulence nonetheless.  This guide will help you guide your customers to the smooth air during their journeys.  It explores the issues of ownership, benefits, challenges, impact and critical success factors of customer lifecycle marketing.