Our Research Directors - A Dream Team of Practitioners



Our Dream Team of Expert Practitioners - The Cream of the Marketing Crop

Jerry Rackley, Chief Analyst at Demand Metric

30 years experience in Marketing at organizations like IBM and Esker Software.  Jerry is a expert in Market Research, Product Management, PR, Positioning, and B2B Marketing.  Jerry oversees all our primary research. Jerry is also adjunct faculty at OSU in Oklahoma.  

  Clare Price
Clare Price - Strategic Communications

Clare is a B2B marketing expert and former Research Director at Gartner Group who helped build their Internet Strategies Services with clients such as Microsoft, IBM, HP, Cisco, Procter & Gamble and Wells Fargo Bank. Clare also oversees our vendor research programs.

Eric Albertson, Demand Gen & Sales Enablement

30 years experience consulting with HP, Microsoft, Dell, Intel, Motorola, American Express, and Danaher.  Expert in marketing automation, sales enablement, corporate strategy. Eric can help you get your Sales & Marketing teams aligned and producing consistent results.

  Debbie Qaqish
Debbie Qaqish - Strategy & Measurement

Debbie and her team have overseen over 1,000 marketing automation implementation projects and she has coined the term 'Revenue Marketing'.  Her work has been with clients such as Citrix, Ariba, Cleveland Cavaliers, QlikView and Equifax.

Nalini Indorf Kaplan - Business Strategy  

Nalini brings 30 years of marketing strategy, customer experience, & CRM to help companies produce greater revenues and solve their thorniest marketing, sales and service challenges. Nalini was a senior executive at MasterCard and Partner at Deloitte Consulting working with clients such as: Visa, SC Johnson, Bank of America, Charles Schwab and University of Colorado.

Mark Ogne, Social Media, Content Marketing

Mark has held senior marketing leadership positions at Acxiom and is currently CMO at NewzSocial.  He has also sat on the Marketing Technology Leadership Board for Forrester and has judged at Ad Tech.

  Diane Magers
Diane Magers - Customer Experience

Diane has over 25 years of experience in identifying opportunities in customer interactions and building customer experience management programs at leading organizations such as Sysco.  Diane can help you build customer journey maps and improve retention.

  Stephan Sorger
Stephan Sorger - Measurement & Analytics

Stephan is a Marketing analytics and measurement genius who recently wrote a 500+ page text book on the subject.  Formerly worked for Oracle, SAP and NASA in product development positions.  Stephan is also adjunct faculty at UC Berkeley.

  Robert Kirk
Robert Kirk - CRM & Enterprise Technology

Robert has been a CIO at some of the world's leading financial organizations.  He is an expert in project management, implementing enterprise technology systems and process design.  Robert can help your organization implement a CRM strategy that works.

  David Raab
David Raab - Systems & Technology

With an MBA from Harvard, David is an expert in both B2B & B2C marketing strategy & technology. He has advised clients in retail, communications, transportation, financial services and other industries including Nordstrom, Rodale Press, CitiCorp, AARP, MetLife, and Caterpillar. 

  Danny Brown
Danny Brown - Social Media & Analytics

Danny works with organizations like RIM, Yahoo, IBM, Ford and Microsoft to help them optimize social media strategy and implement technology for social media  analytics and monitoring.  He also runs the #1 Marketing blog in the world according to HubSpot's Hot 100.

  Charles Gold
Charles Gold - Product Management

Charles is a former CMO for Sonatype, DataDirect and Progress Software.  He was also ran product management at Red Hat.  Charles helps clients with product management strategy, analyst relations, content marketing and market research. 

Duncan Chapple - Analyst Relations

Duncan was a Consultant & Analyst at Europe's leading analyst firm, Ovum, and managed Analyst Relations for Deloitte before becoming Managing Director for Analyst Relations firms, Lighthouse AR and Kea Company.

Matthew Ley - Virtual Events & Production

Matthew produces thousands of virtual events and is Canada's leading implementation partner for ON24.  His company, The Streaming Network ranked #4 in Profit Magazine's "Hot 50" for fastest growing start-ups.



Read a Case Study of How Our Research Directors Helped a Member